Services growing your business
My professional skill
I am an experienced Behavioural Scientist, UX Lead, and Service Designer with experience in leading design processes and design sprints. My expertise is to identify, via behavioural science & UX, what makes customers think, feel and do. I am passionate about uncovering the connection between consumers' hearts, minds & behaviors & product needs.
I have through my career and projects demonstrated a high degree of analytical & strategic ability. I am a very committed & driven person who always takes initiative and responsibility as well as a strong team player. I have extraordinary intrapreneurial and entrepreneurial skills to drive concepts and ideas from a strategic design thinking perspective with tactical speed and quality. No challenges have hindered my design thinking and ability to solve problems based on the needs of the users. I get things done and I have contributed to great value product development improvements.
I have led many service design processes and I have the ability to design seamless user experiences for products and services. In my projects, it has also been important to always take further insights e.g. editors & steering groups, and turn them into long-term strategies, which live long after launch - UX blueprints with a focus on sustainable solutions. My end result has increased company sales and the customer experience as well as formed the basis for business decisions.