Jasmine Moradi

Welcome! My name is Jasmine Moradi, and I am a results-oriented and value-driven senior consultant in UX research, Service Design, and Digital Project Management with over 10 years of successful leadership.

As an expert in strategically and operationally applying behavioral science and UX methodologies, I create a deep understanding of user needs. Collaborating with cross-functional teams, I have successfully led design processes and design sprints in various company sizes and industries, including startups.

I take the time to deeply understand your users helping your design team to build it right the first time so your management can focus on growing your business. Let's talk!

Services growing your business

Behavioral Science & UX Workshops

Helping you drive tomorrow’s changes today through human-centered design and sustainable UX. I teach you tools and techniques practices that are emerging in the mainstream of technology innovation and sustainable UX with your users in focus. I offer UX Research workshop master classes.

Service & Interaction Design

I focus on research customers, audit websites, create and test prototypes, and train you in user experience best practices. Invest in UX and deisgn it right the first time.

UX-Copywriter & Content Creator

I focus on well-crafted words to improve UX and provide users with decision-making clarity. I also help you elevate your brand by creating content that connects with your audience.

Web Content Accessibility Guidelines

I help you come up with an original solution to assist businesses to comply with the Web Content Accessibility Guidelines (WCAG) and attain and maintain compliance with standards and regulations by providing comprehensive Web accessibility solutions.

WordPress Webmaster & Workshops

I am a WordPress webmaster helping you build a modern website based on your wishes and requirements regarding design and function. I start with storytelling followed by user research and rebranding. I also offer WordPress master classes.

Podcast Production

I oversee all aspects of podcast production such as branding, concept, inviting guests, interviewing, recording, editing, publishing and marketing.

My professional skill

I am a Senior UX Research Lead, Service Designer, and Behavioral Scientist with a decade-long history of successfully guiding design processes and sprints. My passion extends to the realms of generative AI design, emotional marketing, e-commerce, and emerging technologies. My expertise lies in the strategic application of behavioral science and UX methodologies to unravel the intricacies of customers' thoughts, emotions, and actions, establishing a profound connection between their hearts, minds, behaviors, and product needs.

Throughout my professional journey and diverse projects, I consistently showcase exceptional analytical and strategic prowess. Recognized for my unwavering commitment, self-motivation, and initiative, I excel at shouldering responsibilities and thrive as a valuable team player. Fusing intrapreneurial and entrepreneurial skills, I leverage strategic design thinking to propel concepts and ideas swiftly and precisely.

I am adept at surmounting challenges, employing design thinking, and devising effective solutions tailored to user needs. My results-oriented approach has significantly contributed to enhancing product development and creating substantial value.

My leadership extends to spearheading numerous service design processes, and crafting seamless user experiences for products and services alike. In my projects, I prioritize assimilating insights from diverse stakeholders, transforming them into enduring strategies. By concentrating on sustainable solutions, I consistently bolster company sales, enhance customer experiences, and lay the groundwork for well-informed business decisions. My unwavering dedication to delivering tangible results distinguishes me.

I thrive in challenging and fast-paced environments, and as a results-driven and pragmatic leader, I enjoy addressing complex challenges and inspiring teams to succeed.

I am interested in contributing to client assignments as a senior UX Lead, Service Designer, or Digital Project Manager. I am driven by solving business challenges with a user-centric perspective and bridging the gap between users, design thinking, and technology. I look forward to collaborating with you to deliver innovative and user-centered design solutions.

I have:

  • In-depth understanding of UX and UI design.
  • Experience conducting insightful user research.
  • Experience with qualitative and user-centered design methodologies.
  • Practical knowledge of quantitative, behavioral analysis, and statistics.
  • Passion for design and technology; not satisfied with the status quo and always thinking of new ways to improve design and technology.
  • Strong business acumen and industry knowledge.

Service Design Lead (triple diamond)​

100%

UX-Research​

100%

Workshop facilitator

100%

Strategi and concept development

100%

Storytelling

100%

Interactive Design

100%

User testing

100%

In-depth interviews

100%

Customer journey

100%

UX-writing​

100%

Resume

20 Years of Experience

Education

2012-2015
Stockholm School of Economics

Retail & Business Management

Thesis: “What does your brand sound like? How can retail companies with help of matching background music, transporting the feelings the consumers associate with the brand image, be able to use music as an integral part of the brand strategy? In collaboration with Soundtrack Your Brand and GANT.

2015
Stockholms universitet

Bachelor of Journalism Media and Communication (JMK)

Thesis: "How immigrants and native Swedes are portrayed in Swedish crime journalism, Aftonbladet"

2007-2008
Berghs School of Communication

Advertising Graduate Program: Account Management

Graduation project: Digital brand strategy and website design for Ragn-Sells

2001-2004
Celsiusskolan Uppsala

ScienceAssociate of Science

Graduation project: A documentary about snakes in captivity with Jonas Wahlström owner of Skansen-Akvariet.

Work experience

2022 - current
Knowit experience Stockholm

UX Lead

Knowit Experience is one of Scandinavia's largest digital consultancy firms providing digital competencies with a global mindset.

2023 - current
BIRD incubator

Startup Mentor | Behavioral Scientist & UX Specialist

A part of BIRD Incubator's mentorship program as a behavioral science and user experience research expert.

2015-current
Jasmine Moradi

Consultant & Entrepreneur

Behavioural Scientist | UX Researcher | Podcast Producer | Webmaster | Event Manager | Content Creator

2021-2022
Utopia music

Senior UX Researcher

Merging Music and Tech to create a better world for music through #FairPayforEveryPlay.

2015-2019
Soundtrack Your Brand Sweden AB

Head of Research

The leading music-streaming platform for businesses was started by Ola Sars (Beats music), Andreas Liffgarden (Spotify), and Joel Broms Brosjö (Doors). www.soundtrackyourbrand.com/content/research

2018
RISE/Mistra Future Fashion

Deputy Program Director

Research for systemic change in fashion via closed loops and changed mindsets.

2013-2015
STHLM Gift Lounge AB

CEO & Founder

I analyzed a gap in the event industry and started an event company to increase brand awareness by connecting celebrities and brands at VIP lounges behind Sweden’s biggest galas; Idrottsgalan, Finest Awards, and Kristallen.

2014-2015
Wowallet Sweden AB

CEO

An online retail company started by Swedish investors Jonas Hagströmer (Creades) and Johannes Schildt (Kry).

2012
MTG Nice Entertainment Sweden (Titan Television & Baluba)

Production Manager

One of the world's leading creators, producers, and distributors of television programs, commercials, events, and branded content.

2010-2011
Ndoro Children’s Charities

Event Manager

A family-owned charity with the aim to build schools in Zimbabwe.

2009-2010
VIPICA PR & Productions

Event Manager

A Russian and English fashion and event company targeting high-end brands and celebrities

2008
European Telecommunications Standards Institute (ETSI)

Junior Event Coordinator

An independent, not-for-profit, standardization organization in the telecommunications industry in Europe.

2007-2008
Hill + Knowlton Strategies

Financial Assistant

The world’s oldest and largest communication and marketing agency owned by the WPP Group.

2006-2007
Bearing Management Consulting

Financial Assistant and Junior Management Consultant

A leading global business consulting firm with management and technology capabilities in Monte-Carlo, Barcelona, and Stockholm.

Design Skills

Interaction Design

100%

Logo Design

100%

Canva Design

100%

WordPress Design

100%

Soft Skills

Effective communication

100%

Teamwork

100%

Problem-solving

100%

Creativity

100%

Leadership

100%

Critical thinker.

100%

Accomplishments

  • Speaker Mirac music conference 2017, Stockholm Chamber of Commerce 2017 and The Smart Conversations Mexico 2019.
  • Media coverage 150 + articles (Billboard, Forbes, CNN, Bloomberg, etc.).
  • Research articles 4 groundbreaking in-store music research reports.
  • Field research H&M, Hästens, Filippa K, McDonald’s, Kone, Axel Johnson, Systembolaget and ICA
  • Sponsorship deals Secured up to 5 million SEK mix of monetary and non monetary assets.
  • Events Produced over 300 events with between 30- 350 attendances in London, Sweden and NYC.
  • EU Horizon 2020 Project Director for FuturePulse from the Soundtrack Your Brand team.
  • Accelerators Wallifornia (MusicTech 2020) & Antler (Entrepreneur 2020).
  • Entrepreneurship Award Stockholm School of Economics Business Lab 2013.
  • Internship Production Manager at ANR BBDO Advertising Agency in Stockholm 2008.
  • Languages Swedish, English, French, Farsi, Norwegian, and Danish.
  • Cities worked Stockholm, London, Monaco, Cannes, and Barcelona.

Podcast: Audio + Science + AI

Jasmine-Moradi-Music-Tech-Podcast

Total downloads 50 000 +

Subscribe, listen & share knowledge

“The Power of Audio + Science + AI” is a podcast series hosted by Behavioral Sound Scientist Jasmine Moradi, aimed at enlightening Brand Leaders on the influential role and future potential of audio branding. Delving into the dynamic world of Audio Branding, I explore the myriad creative possibilities it offers, spanning from music marketing and sound architecture to AI-driven music and consumer psychology. The objective is to ensure that consumers experience the right sound precisely when it matters.

The significance of audio in the realm of brand marketing has witnessed exponential growth in recent years, with brands beginning to comprehend the substantial influence of sound. As a marketer or advertiser, neglecting this medium is no longer an option. It’s crucial to assess how your Audio Assets are subconsciously perceived by customers and whether you’re effectively measuring their impact. Tune in to my engaging and insightful discussions with industry peers from the MusicTech Startup Scene, Brand Experts, Music Supervisors, Musicians, Engineers, and Scientists. Discover their backgrounds, philosophies, and processes, unlocking the secrets behind leveraging the power of audio, science, and artificial intelligence for a successful Audio Branding experience.

Podcast episodes

Queens of Tech Podcast

Jasmine-Moradi-Queens-of-Tech-Podcast-1536x1536

Total downloads 15 000 +

Subscribe, listen & share knowledge

Queens of Tech is a podcast series about raising the voice of workplace role models – 60+ questions in around 30 minutes with female influencers about their journey into STEM.

Voices of impact!

Welcome to the “Queens of Tech Podcast,” a movement that I, Jasmine Moradi, initiated in May 2022 with a clear mission: to empower and retain more women in the tech industry. While female talent is abundant, it’s high time we reshape the work environment to be more inclusive and supportive, allowing women, non-binary, and transgender individuals to feel secure, authentic, access equal opportunities, and be recognized for their invaluable contributions.

My objective is to amplify the voices of female tech influencers globally. Collaborating with companies, investors, and policymakers, we aim to spotlight the challenges and opportunities concerning Equality, Inclusive Diversity, and Belonging in our workplaces. It’s time to say “enough is enough!”

The podcast conversations are meticulously crafted around 60+ questions, delving into aspects like upbringing, education, career paths, Diversity, Equity, Inclusion, and Belonging (DEIB), and valuable advice. The essence is to explore the life and career journeys of our guests, inspiring other girls, women, non-binary, and transgender individuals to unleash their full potential in tech and aspire to top leadership roles. Together, let’s pave the way for a more inclusive and diverse future in the tech industry.

In-store music research

Featured in 150 + articles.

Groundbreaking in-store music research reports

Soundtrack Your Brand + HUI + Jasmine Moradi

Play Video about SpaceSonology Jasmine Moradi

How to design Space for our Ears to Increase BrandSpace and Workplace wellbeing |Jasmine Moradi

WordPress Webmaster

  • Re-branding
  • Domain transfer
  • SEO
  • Analytics
  • UX-Writing
  • Customer Relations Management
  • Woocommerce
  • Web Content Accessibility Guidelines

Recent projects

Adams & Adams

The Fortunate One

Jasmine Moradi

Bon Vivant Media

Queens of Tech

Kafferosteriet Götheborg

Proteingröt

Björn Rosenström

UX Insights

The Power of UX Research & Behavioural Science

Designing Success: The Future of Business Growth through Design and Behavioral Science

In the fast-paced and ever-evolving landscape of business, the intersection of design and behavioral science…

What is Behavior Science and Service Design when used in building Inclusive Digital Products?

Behavior science and service design play crucial roles in building inclusive digital products. Behavior science…

Crafting Effective User Testing Questions

User testing is a cornerstone of the UX design process, providing invaluable insights into how…

A Guide to User Testing Onboarding on E-commerce Applications

User testing in the technology sector for e-commerce onboarding is not a one-time task; it’s…

Navigating Success: The Triple Diamond Framework in Tech Design

The Triple Diamond Framework provides a structured yet flexible approach to design, aligning seamlessly with…

Unveiling the Power of Service Design: Revolutionizing Tech Challenges

Service design is not merely a design methodology; it’s a strategic approach that empowers companies…

What is the carbon cost of your UX design?

The green web is the new black! Do you remember the campaign “Go paperless, save…

What do customers want from your products? “Jobs to be Done”

You need to know the “why” behind the “what”. Henry Ford didn’t think about the…

Jobs-to-be-Done framework and interview questions

Why keep guessing, when you can know the facts? “Why are we wasting time guessing…

How to build a successful UX research capability and culture

…intertwined with your business strategy goals and product and design process.. “User experience is the…

Why are CXOs a neglected voice in the boardroom when they are at the center of user-centered design?

“CXOs have a key part to play as educators and internal enablers across marketing, operations,…

Media coverage

Press articles

Featured in 150 + articles.

Jasmine Moradi – Behavioral Science & UX specialist, to Bird Incubator mentor network

We have scientifically proven the enormous power of in-store music, and what does the future…

WTF is up with Twitter’s new refresh sound?

When I pulled down on my Twitter feed last night, just as I do hundreds…

Your Local Cafe Is Probably Streaming Music Illegally (Bloomberg)

Artists are losing billions because small businesses use personal Spotify or Apple Music accounts. Artists…

Why Your Business May Be Breaching Copyright Law By Streaming Personal Playlists (Forbes)

The chances are today you’re going to listen to some music. And perhaps you’re listening…

Small Businesses Cost The Music Industry A Reported $2.6 Billion In Unpaid Commercial Streaming (Genius)

71 percent of US small businesses don’t know they can’t use personal streaming services for…

Music Loses $2.65 Billion a Year From the Likes of Coffee Shops (Rolling Stone)

Soundtrack Your Brand and Nielsen study says 83 percent of small businesses are not paying…

L’industria discografica perde $2,65 miliardi all’anno per la musica di sottofondo (Rolling Stone Italy)

La pirateria è forse la più visibile tra le disgrazie economiche dell’industria musicale, ma non…

Attention Shoppers: The Background Music You Hear May Not Be Licensed (Wall Street Journal)

Businesses that play music from consumer streaming services like Spotify are underpaying by as much…

Music Industry Is Missing Out on $2.65B a Year From Stores’ Improper Streaming, Says Study (Billboard)

The music industry is missing out on $2.65 billion annually due to businesses using personal…

Music rights holders lose $2.65bn annually because businesses are using personal streaming accounts (Music Business Worldwide)

Music rights-holders around the world may be losing out on at least $2.65 billion each…

Music Industry Loses $2.65 billion a year over improper licensing by small businesses (The Independent)

Experts behind study have called it a ‘wake up call’ for anyone creating music. The…

Bringing The Streaming Music Revolution To Small Businesses (Recording Academy)

Music adds so much to atmosphere, and commercial background-music services can help deliver competitive advantages…

Is your business streaming music for customers? That’s breaking the law (The Guardian)

According to a new report, 83% of businesses are streaming personal music services for public…

Retailers should pay more attention to the background music they use in their stores (Fashion United)

Want to improve customer satisfaction and boost sales? Then pay attention to the music you…

Small business owners want lower music license fees following Melbourne bar’s $200,000 fine (ABC Australia)

When you’re in a restaurant or cafe, what does the music you hear over the…

Lagu Ed Sheeran Ampuh Tingkatkan Penjualan Makanan Cepat Saji (CNN indonesia)

There is no way of escaping Ed Sheeran even if you wanted to – which,…

Too much Ed Sheeran bad for the restaurant business says study (Fox News)

Turn off the Top 40. That’s the takeaway from a study by the consulting firm…

Why the sound of Ed Sheeran helps sell fries (The Guardian)

Swedish researchers have found that specially selected songs played in a fast-food chain increased takings.…

How MUSIC makes you spend more: Restaurants reveal a new sound system that increases profits by 10% (Daily Mail)

Researchers have created a new system called Soundtrack Your Brand The system plays music that…

Onderzoek: door muziek van Ed Sheeran eet je meer (Marie Claire)

Was jij een van de lucky bastards die een concertkaartje wist te bemachtigen voor Ed Sheeran en…

Ed Sheeran fait le bonheur des fast foods! (NRJ)

Ed Sheeran est la star d’une nouvelle étude plutôt délirante. Jouer sa musique aiderait à…

The right music in a restaurant can make you linger for dessert. The wrong kind will make you leave (Quartz)

Restaurants agonize constantly over ways to eke the most money out of their customers. Dimming lights, deploying…

This is how Ed Sheeran’s songs are being used to sell more chips (The Irish Independent)

The sound of Ed Sheeran’s songs can encourage people to spend more money. Stores use…

Major restaurants installing music systems which make you spend 10pc more  (The Telegraph)

Music playing in restaurants can affect whether you decide to order sides or a milkshake,…

Music does not make the tills ring (The Times)

Retailers know that the music they play in-store has a huge effect on business. Source:…

Så förförs du av musik på restaurangen (TV4)

https://youtu.be/QLktlSAM4Do Restaurangens musikval ger klirr i kassan. Hör hur du blir påverkad av tonerna utan…

Why Listening to Ed Sheeran Could Make You Order Dessert

You already know music profoundly affects your workout. (Anyone who has ever tried running on…

Musik jättelyft för Gant (Market)

Gant bytte bakgrundsmusik i en butik. Då steg försäljningen med 32 procent. ”Positivt överraskade”, säger…

Ökad försäljning med musik i butik (Butiksinredning)

Butiksmiljön är direkt avgörande för kundens köpbeteende – och här spelar musiken en viktig roll.…

Musiken du inte väljer själv – P2 Dokumentär (Sveriges Radio)

Musiken finns överallt omkring dig, men det är inte du som väljer den. I butiken,…

Valet av musik har blivit strategiskt för hotell och restauranger

Musik är viktigt för upplevelsen och forskning visar att valet av musik kan ha en…

Ny studie bekräftar deras idé – rätt musik ökar butiksförsäljning (Breakit)

En undersökning från Handelshögskolan, i samarbete med Spotify-leverantören Soundtrack your brand och klädkedjan Gant, slår…

Njut av musik

Musikens betydelse för oss människor är stor. Den är starkt sammanlänkad med våra känslor och…

Hur låter ditt varumärke

This paper examines the impact of the congruence between the background music and the brand…

Take Control Of Your Speakers

We have scientifically proven the enormous power of in-store music, and what does the future…

How to design Space for our Ears to Increase BrandSpace and Workplace wellbeing

https://youtu.be/DwsEGc7noKw?si=UKhOQq9dyKX5b4XO How to design Space for our Ears to Increase BrandSpace and Workplace wellbeing |Jasmine…

References

The voice of co-workers and clients

Thanks your for trust and and teamwork!

Contact

Get in Touch

Let's discover together!

i@jasminemoradi.com

Consultant

Stockholm, Sweden

Cannes, France

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